Shipping and Exchange
Thank you for shopping at Kinetik Sportswear USA!
Domestic Shipping
All orders will be processed within 2-3 business days after order confirmation was received, except during holiday season. We will contact you via email if there is any delay caused by our fulfillment center. Most orders will be shipped via USPS Priority Mail or USPS Ground Service. Estimated delivery time for Priority Mail is 2-3 business days once it leaves our warehouse. Estimated delivery time excludes delivery to the state of Hawaii, Alaska, US territories, APO, PFO, PO boxes, rural areas and international shipping.
All shipments are bound by the shipment contract. Risk of loss and title of products pass to customers upon delivery of products to the carrier. We are not responsible for the delay in shipment due to weather or road condition nor are we responsible for the delay due to incorrect shipping method selected by customers. Please contact our customer service at sales@kinetiksportswear.com for overnight shipping, express shipping or international shipping.
Please note that we do not process orders or ship on Saturdays, Sundays and all US Holidays.
International Shipping
USPS International Priority Mail to Major Metropolitan Cities (up to 4 lbs) : Estimated delivery time is 6-10 business days
USPS International Express Mail to Major Metropolitan Cities (up to 4 lbs): Estimated delivery time is 4-5 business days
Exchange or Returns
Due to hygienic reason, we will no longer accept exchange or returns.
Wash and Care Instructions
We utilize the most advanced fabric technologies. In order to maximize the benefits of your compression garments, please follow these instructions:
- Use mild soap only
- Wash only in cold water
- Hand wash or gentle cycle in washing machine
- Hang dry only, do not machine dry
- Do not use fabric softener, bleach or any other chemicals
- Do not wear garments in a chlorinated pool